Terms & Conditions
GENERAL
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DEPOSIT
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PAYMENT METHODS
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BANKING DETAILS
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Bank Name: ABSA
Account Name: Rixa Trading CC Account No: 40-8506-3722 Branch code: 632005 Branch: White River Proof of payment: info@ilandaguesthouse.co.za Reference: Your Name & Invoice Number (example: Smith 1111) |
CANCELLATIONS
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All cancellations should be confirmed in writing (ideally email, but WhatsApp also possible).
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REFUNDS
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BREAKFAST
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Please note due to COVID 19 we are currently only offering breakfast packs (R90 per person) to be eaten on the go or in your room, as our breakfast lounge & kitchen are too small to properly implement social distancing measures. We are continually assessing the situation as to when it is safe and practicable to resume sit-down breakfasts.
Our breakfast pack includes: sandwich (egg mayo, salami or ham*), yogurt, energy bar or muffin*, apple, banana, and fruit juice. (* = depending on availability). If you prefer a sit-down breakfast several options are available in White River CBD, White River Crossing and Casterbridge Lifestyle Centre. |
CHILDRED
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LOST & FOUND
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FAQ - Frequently Asked Questions
How far is Kruger National Park?
Can we visit Kruger from the guest house? |
Kruger National Park is easily accessible as a day visit from ilanda Guest House and Halleria Self Catering Accommodation.
Numbi and Phabeni are the closest gates, about 45 minutes drive. Phabeni is the most popular gate in the Kruger and it's daily quota usually fills up first, in which case Numbi is a good alternative. You can exit Kruger Park at the same exits, alternatively Paul Kruger, Malelane or Crocodile Bridge can be used, with driving times up to 1h30 back to the guest house. |
How far is the Panorama Route?
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The Panorama Route starts in Sabie about 30 minutes from ilanda Guest House. The recommended route leads all the was to Blyde River Canyon viewpoints (notably Three Rondavels), about 1h30 away. You'll pass Sabie's waterfalls, Bourke's Luck Potholes, God's Window and Graskop along the way.
On the way back, a detour to Pilgrim's Rest is possible. |
Are day visits to ilanda Guest House possible?
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We currently do not accommodate day visits in order to maintain the quiet atmosphere and public facilities available for guests sleeping over.
For any visit you must book overnight accommodation. If you would like to organise an event (like baby shower, birthday, etc), please contact us whether the entire guest house is available to be booked. |
Do you have a Spa or offer massages on site?
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ilanda Guest House does not have a Spa on site nor offer massages. There are a number of Spas nearby us:
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What is included in my quoted room rate?
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Our rooms can be booked with different meal plans:
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Does my room have air conditioning?
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Yes, all rooms at ilanda Guest House are air-conditioned.
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Do you have a swimming pool on site?
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Yes, there are two swimming pools at ilanda Guest House. Both have covered lapas with tables, chairs and loungers.
The lapas can be used to braai and we can provide plates and cutlery. |
Do you have conferencing facilities?
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Unfortunately, we currently don't have a conferencing venue.
We are planning on adding a conference in the future. |